Articles
Every entry is a sourced evidence read with source context, buyer relevance, and a clear decision angle.
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OpenAI Just Reframed Frontier AI Scores as a Setup Problem
OpenAI's new evaluation playbook says harness, budget, and validity checks can change results. That is a buyer warning, not just a safety note.
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Cheaper Tokens Don't Close the Adoption-Value Gap
KPMG-Anthropic at workforce scale and Opus 4.8 at 61% lower token cost are real signals, not closure proof. The 88% vs ~5% gap lives at the outcome layer, not the input layer.
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PwC's Second Announcement Had the Metrics, My First Verdict Missed Them
I collapsed two PwC announcements into one. A re-audit separates May 5 from May 14 and lands on an asymmetric verdict, compelling for the alliance, lukewarm for Advocate Health.
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Starbucks Killed Automated Counting in 9 Months, and the Adoption-Value Gap Captured Itself
Starbucks rolled out NomadGo's computer-vision inventory tool across North America in September 2025, then retired it the week of May 18-22, 2026 and returned stores to manual counts. For the [adoption-value gap](/about/#airs), this is a rare named-buyer case where deployment and abandonment happened inside one observation window, making the gap visible without inference.
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Two Weeks in Review (W21-W22): The Baseline for How We Read AI Adoption
This is the first two-weeks-in-review for The Hype Check and the baseline for our method. We score news against customer-facing levers, then separate signal from announcement noise.
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What Andy Crowder Actually Bought: A Three-Lever Read of the PwC-Advocate Health Deal
The May 14 PwC-Advocate Health expansion through the CX-as-ROI three-lever filter. Capacity is the lever pulled; cost-to-serve and customer-felt functionality remain claimed but unevidenced.
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What Buyers Actually Said: Two Weeks of Vendor Noise vs. Named Evidence
Four W21-W22 announcement clusters scored by named-buyer evidence depth. Three lukewarm, one skip. The contrast that shows where decision quality fails.
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Welcome to The Hype Check
Phase 1 scaffold. The publication is live; the first real article ships in Phase 2 (June 2026).